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Why It Pays to Work with Miller & Company for Salt Lake City Property Management

I am Kyle Miller, and I founded Miller & Company in 1981. We have been involved with property management ever since. We specialize in managing finer single family homes, condos, townhomes and plexes in Salt Lake City and the surrounding areas. Today, we are going behind the scenes to introduce you to our valuable people who make up the property management staff. We’re here to help and serve, handling the different objectives that all our owners have, whether it’s to buy, sell, rent, or invest.

Property management doesn’t cost; it saves. That’s a slogan we try to prove every day.

Property Management in SLC: Protecting Your Property

I’m Dana Holton, a Realtor at Miller & Company, and the director of sales and marketing. I receive lots of questions about renting out a real estate investment. Most owners want to know how they can be sure their tenant is taking good care of the home.

Careful tenant selection helps protect your home. We make sure tenants fully understand their responsibilities so we can be sure they’re taking good care of the home. We also thoroughly review the lease with the tenants and make sure they understand all the rules and regulations.

Conducting routine inspections is important to us. These may be during times we’re already at the property, doing a repair or taking care of maintenance. At those points, we take the time to look around. We can also schedule a preventative maintenance inspection. We use that to make sure there are no unreported damages. If we do find damage, we ask the tenants to take care of and pay for those repairs. It’s important for us to treat your home as if it was our own.

Salt Lake City Property Management: Marketing Vacant Properties

We’re also asked how we market when properties are vacant. The majority of tenants begin their search online, so we concentrate our marketing efforts there. We post our advertisements on, which sends listings to over 100 rental websites including Trulia, Hotpads, and Zillow as well as advertise locally on sites like KSL and the MLS. We place signs in front of your home with our name and logo. This is effective since our signs are so well known after being in business for over 35 years.

Our own in-house leasing staff ensures your home is given the time and energy it needs to get rented as soon as possible.

Salt Lake City Property Management: Leasing and Screening

I’m Mike Shipler, a leasing agent and one of the people you’ll speak to when you bring your property into management with us. We know your property is your most important asset, and I want to explain our process for finding you the best tenant. All our applicants go through a background check. This includes a landlord report so we know how they act as tenants. We verify employment and income and look at their credit report, look for evictions, unpaid utilities, and collections from property managers, as well as look for criminal histories and check the sex offender database. We check for anything like tax liens or other things that wouldn’t show up on a credit report. Tenants have to be able to afford your house, so we make sure the tenant’s debt ratio and rent ratio is held to a high mark. We don’t want to put people into a home they can’t afford.

Property Management in Salt Lake City: Maintenance

I’m Chris Brim, and good property management starts with good property maintenance. Our team takes the headaches out of your maintenance needs. We work with licensed and insured contractors, and an in-house maintenance staff, which can respond in a timely manner to both tenant requests and owner requests.

Rob and Darin have over 30 years of experience between them. They are familiar with the houses we manage and they help us keep costs down.

Salt Lake City Property Management: Technology

I am Christine Gunn, the office manager. I’ve been here for 12 years, and I can tell you we always stay ahead of the curve with cutting edge technology. All of our properties are in a secure cloud-based software. This helps us handle anything that comes up. Tenants can pay rent quickly and securely online and pay their balance or place work orders. Owners can view statements anytime online, and receive their payments quickly and securely with automatic ACH payments.

Hi, I’m Bronson Miller. We offer the highest level of customer service and the most competitive prices with a straightforward and cost effective fee structure. There are no hidden fees or costs to get started. You won’t pay management fees if your property is vacant or your tenant doesn’t pay rent. Between the 10 of us, our professional property management team has over 150 years of combined experience.

Our Property Management TeamMiller & Company has been managing for over 35 years in Salt Lake City and the surrounding communities. We have been the standard for property management since 1981. It’s one of the reasons we have so many long term and repeat clients.

If you have any questions about what we do, please don’t hesitate to contact us at Miller & Company.

Posted by: Bronson Miller on November 28, 2017
Posted in: Landlord Advice